Gaming on Boom365 should always be fun, controlled, and within your means. We provide every Filipino player with the tools, information, and support needed to keep gaming a healthy form of entertainment — never a source of stress or financial harm.
Boom365 takes responsible gaming seriously. These are the core principles that guide how we protect every player on our platform — from Makati to Cebu, Davao to Quezon City.
Boom365 enforces a minimum age of 21 years for all players, in line with Philippine gaming regulations. Every account undergoes age verification during registration. We have zero tolerance for underage access — accounts found to belong to minors are immediately closed and funds returned to the depositing payment method.
Boom365 encourages all Filipino players to set a personal gaming budget before they start playing and to stick to it. Gaming should come from your entertainment budget — never from money set aside for rent, bills, groceries, or family needs. If you find yourself chasing losses, it is time to take a break.
The games on Boom365 — from Spirit Party to Dragon Master — are designed for entertainment. They are not a reliable way to make money, and outcomes are determined by certified random number generation. Understanding this is the foundation of responsible gaming. Play for fun, not to solve financial problems.
Every Boom365 account comes with a full suite of responsible gaming tools — deposit limits, session reminders, cooling-off periods, and self-exclusion. These tools are free, easy to activate, and designed to put you in control of your gaming experience at all times.
Our 24/7 customer support team is trained to assist players who may be experiencing difficulties with their gaming behavior. Whether you need help activating a self-exclusion, setting a deposit limit, or just want to talk through your concerns, Boom365 support is always available — no judgment, just help.
Boom365 operates in alignment with the responsible gaming framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). We support PAGCOR's mission to promote responsible gaming across the Philippines and encourage players who need additional support to seek guidance from PAGCOR's responsible gaming resources.
All of these tools are available free of charge to every registered Boom365 player. Access them anytime through your account settings or by contacting our support team.
Set a maximum amount you can deposit into your Boom365 account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Reducing a deposit limit takes effect immediately; increasing a limit requires a 24-hour cooling period.
Configure on-screen alerts to notify you when you have been playing for a set period of time — for example, 30 minutes, 1 hour, or 2 hours. These reminders help you stay aware of how long you have been gaming and encourage regular breaks to keep your play healthy and balanced.
Periodic on-screen notifications that display your current session duration, total amount wagered, and net gaming result during your active session. Reality checks give you an honest, real-time picture of your gaming activity so you can make informed decisions about whether to continue playing.
Take a short break from Boom365 by activating a cooling-off period of 24 hours, 48 hours, 7 days, or up to 30 days. During a cooling-off period, you will not be able to log in or place any bets. This tool is ideal if you feel you need a short pause to reassess your gaming habits.
If you feel that your gaming is becoming a problem, you can request a self-exclusion from Boom365 for a minimum period of six (6) months, up to a permanent exclusion. During self-exclusion, your account will be suspended and you will not be able to register a new account. Contact our support team to activate self-exclusion immediately.
If you wish to permanently close your Boom365 account, you may request a full account closure at any time by contacting our support team. Any remaining balance will be returned to your registered GCash, PayMaya, or bank account. Account closure is permanent and cannot be reversed.
Problem gambling can develop gradually and is not always easy to recognize from the inside. Boom365 wants every Filipino player to be honest with themselves about their gaming habits. Ask yourself the following questions — if you answer "yes" to three or more, we strongly encourage you to use our responsible gaming tools or seek professional support.
Remember: recognizing a problem early is a sign of strength, not weakness. Many players across the Philippines have successfully regained control of their gaming with the right support.
If you answered "yes" to three or more questions, please consider activating our self-exclusion tool or reaching out to our support team.
Activating self-exclusion on Boom365 is straightforward and confidential. Here is how to do it:
Access your account via the Boom365 website or mobile app. If you are unable to log in or feel you cannot wait, skip directly to Step 3 and contact our support team directly.
Navigate to your account settings and select the "Responsible Gaming" section. Here you will find all available tools including deposit limits, cooling-off periods, and self-exclusion options.
Choose your preferred self-exclusion duration: 6 months, 1 year, 3 years, or permanent exclusion. If you are unsure, our support team can help you decide which option is right for your situation.
Confirm your self-exclusion request. Your account will be suspended within one (1) hour of confirmation. You will receive an email confirmation once the exclusion is active. Any remaining balance will be processed for withdrawal to your registered payment method.
Self-exclusion is a powerful first step, but professional support can make a real difference. We encourage players who are struggling to reach out to qualified counseling services. PAGCOR also provides responsible gaming guidance and resources for Filipino players who need additional help beyond what Boom365 can offer.
Under Philippine law and PAGCOR regulations, online gaming is strictly restricted to individuals who are 21 years of age or older. Boom365 enforces this requirement rigorously through a mandatory Know Your Customer (KYC) verification process for all new accounts.
During registration, all players are required to provide a valid government-issued ID — such as a Philippine National ID, passport, SSS card, or driver's license — to confirm their identity and age. Accounts that cannot be verified as belonging to a person aged 21 or above will be permanently closed.
If you are a parent or guardian and believe that a minor in your household has accessed or registered on Boom365, please contact our support team immediately at support@boom365.app. We will investigate and take immediate action.
Boom365 is built for Filipino players who want a fun, fair, and safe gaming experience. Register today, set your limits from day one, and play with confidence knowing that Boom365 has your back. 21+ only.
Responsible gaming tools available on all accounts · 21+ only · Play within your means