At Boom365, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have as a Boom365 player in the Philippines.
These highlights summarize the key principles of the Boom365 Privacy Policy. They are not a substitute for the full policy — please read all sections below carefully.
All data transmitted between your device and the Boom365 platform is protected by 256-bit SSL encryption. Your financial and personal information is stored on secured servers with strict access controls and regular security audits.
Boom365 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate the platform, comply with legal obligations, and improve your gaming experience.
Boom365 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations as enforced by the National Privacy Commission (NPC).
As a Boom365 player, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing and withdraw consent where processing is based on consent. Contact our support team to exercise your rights.
Boom365 uses cookies and similar technologies to keep you logged in, remember your preferences, and analyze platform performance. We explain exactly which cookies we use and why — and you can manage your cookie preferences at any time.
Boom365 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and anti-money laundering obligations. We do not hold your data indefinitely without justification.
This Privacy Policy ("Policy") describes how Boom365 ("Boom365," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of players and visitors who access the Boom365 online gaming platform at boom365.app and through the Boom365 mobile application (collectively, the "Platform").
Boom365 is committed to protecting the privacy and personal data of all users, particularly Filipino players who entrust us with their information. We operate in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC).
This Policy applies to all personal data collected through the Platform, including data collected during registration, account use, deposits, withdrawals, customer support interactions, and any other engagement with Boom365 services. Please read this Policy carefully. If you do not agree with any part of this Policy, you should not use the Boom365 Platform.
For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, Boom365 is the data controller responsible for your personal data collected through the Platform. As data controller, Boom365 determines the purposes and means by which your personal data is processed.
If you have any questions about how Boom365 handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
Boom365 collects the following categories of personal data from players and Platform visitors:
Boom365 collects personal data through the following means:
Boom365 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Identity verification (KYC) | Government ID, date of birth, address |
| Processing deposits and withdrawals | Financial and payment method data |
| Delivering gaming services and game history | Gaming activity and session data |
| Fraud prevention and security monitoring | Technical, device, and transaction data |
| Anti-money laundering (AML) compliance | Financial, identity, and transaction data |
| Responsible gaming monitoring and tools | Gaming activity and self-exclusion records |
| Customer support and dispute resolution | Communications and account data |
| Marketing and promotional communications | Contact data and marketing preferences |
| Platform analytics and improvement | Technical, device, and usage data |
| Legal and regulatory compliance | All categories as required by law |
Boom365 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
Boom365 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
Boom365 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Policy:
Boom365 engages trusted third-party service providers to assist in operating the Platform, including identity verification (KYC) providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, fraud detection services, and customer support platforms. These providers are contractually bound to process your data only on Boom365's instructions and in accordance with applicable data protection law.
Boom365 may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, the Anti-Money Laundering Council (AMLC), or other government bodies where required by law, court order, or regulatory direction. Such disclosures are made in strict compliance with applicable legal requirements.
In the event of a merger, acquisition, restructuring, or sale of all or part of Boom365's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and any material changes to this Policy that may result.
Boom365 may share your personal data with other third parties where you have provided your explicit consent to such sharing.
Boom365 uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyze Platform performance. A cookie is a small text file placed on your device when you visit the Platform.
You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the Boom365 Platform, including your ability to log in or access certain features. Strictly necessary cookies cannot be disabled as they are essential to Platform operation.
Boom365 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.
The following general retention periods apply:
Upon expiry of the applicable retention period, Boom365 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
Boom365 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While Boom365 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, Boom365 will notify you and the National Privacy Commission in accordance with applicable law.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by Boom365:
To exercise any of the above rights, please contact the Boom365 Data Protection Officer using the contact details in Section 15. Boom365 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
The Boom365 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. Boom365 does not knowingly collect personal data from individuals under the age of 21.
If Boom365 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent further access. If you believe that a minor has registered on the Boom365 Platform, please contact our support team immediately.
Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent underage access to gaming platforms.
Boom365 primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international payment processors — Boom365 ensures that such transfers are conducted in accordance with the Data Privacy Act of 2012 and applicable NPC regulations.
Safeguards for international transfers may include contractual data protection clauses, adequacy assessments of the recipient country's data protection framework, or other mechanisms approved by the NPC. Boom365 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without implementing appropriate safeguards.
Boom365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Policy, Boom365 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Boom365 Platform following the publication of any revised Policy constitutes your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about how Boom365 is protecting your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way Boom365 handles your personal data, please contact our Data Protection Officer:
For general support inquiries, you may also contact our customer support team at support@boom365.app.
If you are not satisfied with Boom365's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 and protecting the data privacy rights of Filipino citizens.
Your data is safe with us. Register your Boom365 account today, deposit via GCash or PayMaya, and enjoy a secure, fair, and responsible gaming experience built for Filipino players. 21+ only.
256-bit SSL secured · Data Privacy Act compliant · 21+ only